This Privacy Policy describes how Majesty Supplies ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Majesty Supplies (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this policy.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information about you from a variety of sources, as detailed below. The type of information we collect and how we use it depends on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect to communicate with you, enhance our Services, comply with legal obligations, enforce our terms of service, and protect our rights and those of our users.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and use our Services. "Personal information" refers to data that identifies, relates to, describes, or can be associated with you. The categories and specific types of personal information we collect include:
Information We Collect Directly from You
You may provide the following information directly through our Services:
-
Contact Details: Name, address, phone number, and email.
-
Order Information: Name, billing address, shipping address, payment confirmation, email, and phone number.
-
Account Information: Username, password, security questions, and other details used for account security.
-
Customer Support Information: Any information you choose to share with us when communicating through our Services.
Certain features of the Services require you to provide specific information about yourself. Choosing not to provide this information may limit access to certain functionalities.
Information We Collect Automatically
We may collect information about your interactions with the Services automatically ("Usage Data") through cookies, pixels, and similar technologies. Usage Data may include:
-
Device and browser information
-
Network connection details
-
IP address
-
Other data regarding your interactions with the Services
Information We Obtain from Third Parties
We may also receive information about you from third parties, including vendors and service providers who collect information on our behalf. This may include:
-
Companies that support our Site and Services, such as Shopify
-
Payment processors who collect payment details to process transactions
-
Marketing partners who assist in advertising and promotional activities
Any third-party information we receive is handled in accordance with this Privacy Policy. See the section Third-Party Websites and Links for more details.
How We Use Your Personal Information
-
Providing Products and Services: We use your information to fulfill orders, process payments, manage accounts, arrange shipping, and facilitate returns.
-
Marketing and Advertising: We may send promotional messages via email, text, or postal mail. We also use personal information to tailor advertising and promotions.
-
Security and Fraud Prevention: We use personal information to detect, investigate, and prevent fraudulent or illegal activity.
-
Service Improvements and Customer Support: We use your information to enhance our Services and provide customer support.
Cookies
We use cookies to enhance our Site's functionality, analyze user interactions, and support our Services. You can manage cookie preferences through your browser settings, but blocking cookies may affect certain features of the Site.
How We Disclose Personal Information
We may disclose your personal information under the following circumstances:
-
To vendors and service providers who support our business operations (e.g., IT management, payment processing, shipping, customer support, and data analytics)
-
To business and marketing partners to deliver advertising and promotional services
-
With your consent, when you request specific disclosures (e.g., social media integrations)
-
To affiliates within our corporate group
-
As required by law or in connection with business transactions such as mergers or acquisitions
We do not sell or share your sensitive personal information without consent.
Third-Party Websites and Links
Our Site may contain links to external websites. We are not responsible for the privacy practices of third-party sites and recommend reviewing their privacy policies separately.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect data from individuals under 16 years of age. If you believe we have collected such data, please contact us to request its deletion.
Security and Retention of Your Information
We take appropriate security measures to protect your information, but no system is completely secure. We retain personal information as long as necessary for legal, contractual, and business purposes.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
-
Access: Request access to personal data we hold about you
-
Deletion: Request deletion of your personal information
-
Correction: Request correction of inaccurate data
-
Data Portability: Request a copy of your personal data
-
Opt-Out of Marketing: Unsubscribe from promotional communications
To exercise any of these rights, please contact us using the details below. We will not discriminate against you for exercising these rights.
International Users
Your information may be processed outside your country, including in jurisdictions that may not provide the same level of data protection. Where required, we rely on appropriate safeguards to ensure the lawful transfer of personal data.
CONTACT
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:
Customer Service Hours:
Mon - Fri: 9:00 to 5:00 pm GMT
Email: sales@majestysupplies.co.uk
Phone: +447398998101
BUSINESS INFORMATION:
Majesty Supplies is operated by Wolf Supplies Ltd, a company registered in United Kingdom.
Company number: 16070029
Address:
121 Woodfield Road, Balsall Heath, Birmingham,
England, B12 8TE, United Kingdom
