Majesty Supplies Return and Refund Policy Last updated: 4 July 2025
At Majesty Supplies, we’re committed to delivering high-quality products. If you're not completely satisfied with your purchase, we’re here to help.
Returns
You may return an item within 14 days of receiving it. To be eligible for a return:
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The item must be unused, in its original condition, and in its original packaging
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A receipt or proof of purchase must be provided
Please note, the following items are non-returnable:
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Gift cards
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Custom or personalized items
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Items marked as final sale or clearance
To initiate a return, please contact us using the details listed at the end of this policy. Our team will guide you through the return process.
All returns should be sent to:
121 Woodfield Road, Balsall Heath, Birmingham, England, B12 8TE, United Kingdom
Return Shipping Cost
Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.
Refunds
Once your return is received and inspected, we’ll notify you of the refund status. If approved, a refund will be issued to your original payment method.
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Refunds typically take 5 business days to appear in your account, depending on your payment provider
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Shipping charges are non-refundable, unless the return is due to our error or a faulty product
Exchanges
We only replace items that are defective or damaged. If you need an exchange, please contact us using the information provided below.
Damaged or Defective Items
If your item arrives damaged or faulty, please notify us within 48 hours of delivery. Include your order number and photos of the issue so we can resolve it promptly.
Restocking Fees
We don’t charge any restocking or cancellation fees.
Have Any Other Questions?
If you have any questions or need further assistance, don’t hesitate to contact us—we’re here to help.
Want To Cancel Your Order?
Cancellations can only be made before the order is processed. Once the order has been processed and shipped, it cannot be cancelled. If you cancel after the order has shipped, you will need to follow the return process.
If you need any assistance, feel free to contact us. We're here to help and can be reached using the contact information provided below.
Customer Service Hours:
Mon - Fri: 9:00 to 5:00 pm GMT
Email: sales@majestysupplies.co.uk
Phone:+447398998101
Contact Form: Click Here
BUSINESS INFORMATION:
Majesty Supplies is operated by Wolf Supplies Ltd, a company registered in United Kingdom.
Company Number: 16070029
Address:121 Woodfield Road, Balsall Heath, Birmingham,
England, B12 8TE, United Kingdom
