Hozelock 12.5mm PVC Flexible Starter Hose
Hozelock 12.5mm PVC Flexible Starter Hose
Shipping Policy
Delivery dates are quoted subject to the availability of materials. Every effort will be made to effect delivery within the quoted period, but no liability can be accepted should it be exceeded.
Delivery dates are provided based on material availability. While we strive to deliver within the quoted timeframe, we cannot accept liability if delays occur.
- Order Cut-Off Time: 2 PM GMT
- Order Handling Time: 1-2 Business Days
- Order Transit Time: 2-4 Business Days
- Shipping Fee: Flat rate of £4.95 for all orders
Orders placed before 2 PM are processed and dispatched the same working day. Orders placed after 2 PM will be dispatched on the next working day, excluding weekends and bank holidays. Standard delivery typically takes 2-4 working days, with 95% of orders arriving within this period.
Delayed Orders
If your order hasn’t arrived after the expected processing and dispatch time, there’s no need to worry—delays can sometimes happen. Please allow up to two additional working days. If your package still hasn’t been delivered after that period, please contact our customer support team for assistance.
If your order does not arrive within the expected timeframe, please contact us.
Hozelock 12.5mm PVC Flexible Starter Hose
This 12.5mm starter hose is designed for general garden watering needs. It is available in 50m and 30m lengths, providing ample reach for various outdoor spaces. Built with four layers and braided reinforcement, it offers durability and flexibility for easy handling. The hose features a smooth inner layer to enhance water flow, ensuring consistent performance during use.
Constructed with weather-resistant materials, the hose includes UV and frost protection, allowing it to withstand temperatures ranging from -20°C to 40°C. The braided structure helps maintain its form, preventing kinks while in use. Made from flexible PVC, this hose is built for strength and reliability, making it a practical choice for garden watering tasks.
We accept returns.
How to Return a Product
Customers can return products by mailing them to:
Customer Service Hours:
Mon - Fri: 9:00 to 5:00 pm GMT
Email: sales@majestysupplies.co.uk
Phone: +447398998101
BUSINESS INFORMATION:
Majesty Supplies is operated by Wolf Supplies Ltd,
a company registered in United Kingdom.
Company number: 16070029
Address: 121 Woodfield Road, Balsall Heath,
Birmingham, England, B12 8TE, United Kingdom
Return Label Information
For Defective Products:
If you receive an incorrect item, a product damaged during transit, or a defective item, please email us at sales@majestysupplies.co.uk. We will provide you with a return label via email, and the return shipping cost will be covered by us.
For Customer Remorse:
If you ordered the wrong item, the product does not fit, or you no longer need it, please email us at sales@majestysupplies.co.uk. We will send you a return label via email. In this case, the return shipping cost is the customer's responsibility.
Conditions for Returns
We accept returns for:
-
Unopened products in their original packaging
-
Products that have never been used
To be eligible for a return:
-
The item must be returned within 14 days of delivery.
-
The item must be unused and in its original packaging.
-
The customer is responsible for return shipping costs, which are non-refundable, unless the item is faulty.
We do not charge any restocking fees.
Faulty Items
Please inspect your order upon arrival to ensure it is correct, complete, and undamaged. If there is an issue, please:
-
Contact us within 14 days of delivery.
-
Provide supporting information (such as photos) via email.
Once we receive the returned item, we will verify the fault and send a replacement item.
Refund Policy
-
Refunds will be processed within one working day of receiving the returned item.
-
Refunds will be issued only to the original payment method. Processing times may vary, but it typically takes 5 working days depending on the payment method.
For any questions or concerns regarding returns and refunds, please contact Majesty Supplies at sales@majestysupplies.co.uk.
